Privacy Policy

Last Updated: April 7, 2026

KingThink Creative Agency (“KingThink,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through thekingthinkagency.com and any related pages, forms, services, communications, and digital experiences (collectively, the “Site”). This Privacy Policy explains what information we collect, how we use it, when we share it, how long we keep it, and what rights you may have regarding your personal information.

This Privacy Policy is intended to help visitors, leads, customers, collaborators, and vendors understand how KingThink Creative Agency handles personal information in connection with our creative agency services, including branding, graphic design, web design, web development, content production, consulting, marketing support, and related client services.

1. Who We Are

KingThink Creative Agency is a creative services business based in Dallas, Texas, United States.

Website: thekingthinkagency.com
Email: privacy@thekingthinkagency.com
Business Contact: KingThink Creative Agency, Dallas, Texas, United States

If you have questions about this Privacy Policy or want to exercise your privacy rights, you may contact us using the information above.

2. Scope of This Policy

This Privacy Policy applies to personal information collected when you:

• Visit our website.
• Submit a contact form, inquiry form, booking form, quote request, or application.
• Communicate with us by email, phone, social media, or other messaging channels.
• Purchase, request, or discuss our services.
• Download resources, subscribe to updates, or join a mailing list.
• Interact with cookies, analytics tools, embedded content, or third-party services used on our website.

This Privacy Policy does not govern third-party websites, platforms, or services that may be linked from our Site or embedded into it, except to the extent required by law.

3. Information We Collect

3.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company or brand name
• Project details, creative briefs, service requests, and inquiry content
• Billing or payment-related details, where applicable
• Files or materials you upload or send to us, such as logos, artwork, documents, audio files, video files, website content, or other project assets
• Any other information you choose to include in a form, email, questionnaire, or message to us

3.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical and usage information, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Referral source
• Pages visited
• Dates and times of access
• Clicks, interactions, and navigation behavior
• General location information inferred from IP address
• Cookie identifiers and similar tracking data

3.3 Information From Third Parties

We may receive information about you from third parties, such as:

• Website analytics providers
• Advertising or remarketing platforms
• Payment processors
• CRM, email marketing, scheduling, or form providers
• Social media platforms when you interact with our pages or content
• Business partners, referrals, or affiliates who introduce you to us

3.4 Sensitive Information

We do not intentionally request sensitive personal information through the Site unless it is genuinely necessary for a specific client engagement and provided knowingly by you. Please do not send sensitive personal information through general website forms unless specifically requested.

4. How We Collect Information

We collect personal information in several ways, including when you:

• Fill out a website form
• Subscribe to a newsletter or waitlist
• Book a call or request a quote
• Email or message us
• Purchase services or enter into an agreement with us
• Use cookies or tracking technologies on the Site
• Interact with embedded media, third-party widgets, or analytics tools

5. Why We Use Your Information

We may use personal information for the following purposes:

• To respond to inquiries and communicate with you
• To provide proposals, quotes, consultations, and services
• To manage client relationships and deliver creative work
• To process payments and maintain transaction records
• To operate, maintain, secure, and improve the Site
• To understand how visitors use the Site and improve user experience
• To send service-related messages, updates, confirmations, and administrative notices
• To send newsletters, promotional emails, or marketing communications where permitted by law
• To prevent fraud, abuse, unauthorized access, and other misuse
• To comply with legal obligations, resolve disputes, and enforce agreements
• To maintain internal records, business operations, and documentation

6. Legal Bases for Processing Under GDPR

If the General Data Protection Regulation (“GDPR”) or similar laws apply to our processing of your personal information, we rely on one or more of the following legal bases:

• Contract: Processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
• Consent: You have given us consent to process your information for a specific purpose, such as receiving marketing emails or allowing non-essential cookies.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as operating and improving our business, securing our website, communicating with prospective clients, and preventing fraud, provided those interests are not overridden by your rights.
• Legal Obligation: Processing is necessary to comply with applicable laws, regulations, or lawful requests.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

7. Cookies and Similar Technologies

Our Site may use cookies, pixels, tags, scripts, local device identifiers, and similar technologies to support website functionality, security, analytics, and marketing. These technologies may be set by us or by third-party services we use.

7.1 Types of Cookies We May Use

• Strictly Necessary Cookies: Required for core website functionality, security, form handling, and network management.
• Preference Cookies: Remember settings such as language, region, or interface choices.
• Analytics Cookies: Help us understand website traffic, page performance, and visitor behavior.
• Marketing or Advertising Cookies: May be used to measure campaigns, build audiences, or support remarketing where enabled.

7.2 Cookie Consent

Where required by law, including under GDPR and related cookie rules, we request your consent before placing non-essential cookies, including analytics and marketing cookies, on your device. You may manage your preferences through our cookie banner or browser settings.

7.3 Browser Controls

You can usually control cookies through your browser settings. Blocking some cookies may affect Site performance or certain features.

8. Analytics and Tracking

We may use analytics and similar tools to understand how visitors use the Site, evaluate content and campaign performance, and improve website usability and business operations. These tools may collect information such as IP address, browser data, device identifiers, page interactions, and referral sources.

If analytics tools that use cookies are active on the Site, they should be treated as non-essential unless configured otherwise under applicable law, and consent may be required before activation in some jurisdictions.

9. Marketing Communications

If you opt in, request information, become a client, or otherwise engage with us in a way permitted by law, we may send you marketing or promotional communications about our services, updates, offers, resources, or agency news.

You can opt out of marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at privacy@thekingthinkagency.com. Even if you opt out of marketing, we may still send non-promotional messages related to active projects, transactions, agreements, or service communications.

10. When We Share Information

We do not sell personal information for money in the ordinary course of our business. We may share personal information with trusted third parties when necessary for legitimate business purposes, including:

• Website hosting providers
• Domain, email, and cloud storage providers
• Website form, CRM, scheduling, and automation tools
• Payment processors and accounting providers
• Analytics, marketing, and advertising vendors
• Professional advisers such as lawyers, accountants, and consultants
• Contractors, subcontractors, or collaborators involved in service delivery under appropriate obligations
• Authorities, regulators, courts, or law enforcement when required by law
• A buyer, successor, or affiliate in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction

We may also share information with your consent or at your direction.

11. Categories of Third Parties

Depending on how the Site and our services are configured, we may disclose personal information to categories of recipients such as:

• Hosting and website infrastructure providers
• Content management and website plugin providers
• Email service providers
• Customer relationship management platforms
• Analytics providers
• Advertising and social media platforms
• Payment and invoicing providers
• Cloud storage and file-sharing providers
• Security and anti-spam providers
• Professional service providers

12. International Data Transfers

KingThink Creative Agency is based in the United States. If you access the Site from the European Economic Area, the United Kingdom, or another region with data transfer restrictions, your personal information may be transferred to and processed in the United States or other countries where our service providers operate.

Where required, we take steps intended to provide appropriate safeguards for such transfers, which may include contractual protections, vendor assessments, and other measures recognized under applicable law. You may contact us for more information about applicable transfer safeguards.

13. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal and tax obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected. For example:

• General inquiries may be retained for follow-up, relationship management, and recordkeeping.
• Client project communications and files may be retained for project continuity, archival reference, legal protection, and tax or accounting purposes.
• Marketing records may be retained until you unsubscribe, object, or the records are no longer needed.
• Technical logs may be retained for security, fraud prevention, troubleshooting, and infrastructure management.

When personal information is no longer needed, we will delete, anonymize, or securely dispose of it where reasonably possible.

14. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, password protection, secure hosting practices, encryption in transit where available, software updates, and vendor management.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. You use the Site and submit information at your own risk.

15. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, subject to legal exceptions and verification requirements.

15.1 GDPR / EEA / UK Rights

If GDPR or similar law applies, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with an appropriate supervisory authority

15.2 California Rights

If California law applies to our processing, you may have the right to request disclosure of the categories of personal information we collect, the sources of that information, the purposes for collection, the categories of third parties to whom we disclose it, and the specific pieces of personal information we hold about you, subject to verification and applicable exceptions.

You may also have the right to request deletion, correction, and information about disclosure practices, and to exercise any applicable rights to opt out of certain sharing or selling activities as defined by California law. We will not discriminate against you for exercising applicable privacy rights.

15.3 How to Exercise Your Rights

To submit a privacy request, email us at privacy@thekingthinkagency.com with enough detail for us to understand, evaluate, and respond to your request. We may need to verify your identity before completing certain requests. Authorized agents may contact us on your behalf where permitted by law.

16. Do Not Track and Global Privacy Controls

Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is not yet a universally accepted standard for responding to DNT signals, our Site may not respond to browser DNT signals unless and until a recognized standard is adopted or applicable law requires a specific response.

Where required by law, we may recognize legally valid privacy preference signals, such as Global Privacy Control (“GPC”), for applicable opt-out requests.

17. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to review and address the issue.

18. Third-Party Links and Embedded Content

Our Site may include links to third-party websites, social media platforms, embedded videos, maps, plugins, or other third-party features. Those third parties may collect information according to their own privacy practices. We are not responsible for the privacy, security, or content practices of third-party services.

We encourage you to review the privacy policies of any third-party sites or tools you access through our Site.

19. Business Transfers

If KingThink Creative Agency is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transition of service operations, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

20. Required or Optional Information

Some personal information is provided voluntarily. In other cases, we may need certain information to respond to your inquiry, provide a quote, enter into a contract, process payment, or deliver requested services. If you choose not to provide required information, we may be unable to provide some or all requested services or responses.

21. Automated Decision-Making and Profiling

We do not currently use the Site to make solely automated decisions that produce legal or similarly significant effects about individuals. If that changes, we will update this Privacy Policy as required.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, vendors, website functionality, legal obligations, or privacy practices. When we do, we will revise the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice or obtain consent for material changes. Your continued use of the Site after an update becomes effective means the updated Privacy Policy will apply, to the extent permitted by law.

23. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact:

KingThink Creative Agency
Farmers Branch, Texas, United States
Email: privacy@thekingthinkagency.com
Website: thekingthinkagency.com